Troubleshootingperformanceslowbrowser
Slow Performance
Fix slow loading, lag, and browser compatibility issues
2 min min readFor: all
Slow Performance
Quick Fixes
1. Clear browser cache — Ctrl+Shift+Delete, select cached images/files 2. Close unused tabs — HCI Intel works best with fewer competing tabs 3. Try a different browser — Chrome, Firefox, or Edge recommended 4. Check internet speed — HCI Intel requires a stable connection
Browser Compatibility
- Recommended: Chrome 90+, Firefox 90+, Edge 90+
Report Viewer Slow
Large reports with extensive data may take a moment to render. This is normal for comprehensive analyses.
Mobile Performance
HCI Intel is fully responsive but works best on desktop for data-heavy views like report comparison and category deep-dives.
Still Slow?
If the platform is consistently slow, our infrastructure team monitors performance 24/7. Check status.hciintel.com for any ongoing issues.
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