API Integration Errors

Check the Authorization header format: Bearer YOUR_API_KEY

Ensure the key has not been revoked

Your plan may not include API access (Growth+ required)

The endpoint may require a specific role (e.g., admin-only endpoints)

You have exceeded your rate limit (Growth: 100/min, Enterprise: 1000/min)

Wait and retry with exponential backoff

Check the Retry-After response header

This is a server-side issue — retry after 30 seconds

If persistent, check status.hciintel.com

Report to support@hciintel.com with your request details

Verify the endpoint URL is correct

Check that the resource ID (company, report) exists

See the API Docs page for correct endpoint paths

API calls must be made server-side. Browser-based (client-side) calls are blocked by CORS policy.